Shipping and Currency

Q. Do your prices include tax?
A. All Checkout Prices include sales tax. All other prices are exclusive of local import duties and taxes which are levied once a shipment reaches your country. 

Q. When will I be charged for my order?
A. You’ll be charged when the order is placed.

Out of Stock

Q. When are products coming back into stock?
A.  Our products are restocked as quickly as our production schedule allows. If you would like to find out when a specific product will be back in stock please contact us directly with the product name.

Q. I’d like to order a product, but it does not allow me to put it in the basket.
A. If it is not possible to select an item this means that it is not available. Some items are available for preorder when not in stock. Please contact us directly for lead times on out of stock items.

Delivery

Q. How long does the delivery take?
A. Delivery is dependent on location. If you would like to know the estimated delivery time for your kit please contact us directly with your order number.

Q. How are Products shipped and how much will shipping cost to my address?
A. For shipping details please click here.

Returns

Q. What’s your returns policy?
A. You can return any product you receive from Ciovita within 30 days of receipt, as long as the item is unused and unwashed. For more information, please visit the returns section of the website.  If you would like to access our returns form  click here .

Q. I do not like the product I ordered, what can I do?
A. If the product is new and unused you can return it to us for a refund within 90 days of receipt. Please visit our returns section for more information on how to return a product  or  click here for the return form.

Q. I want to return a product, but I don’t have the original packaging?
A. You can always send the products back to Ciovita in other packaging, please just ensure the product is securely packed and protected against damage.

Products and Sizing

Q. I am not sure which size to order?
A. Getting the right fit is an essential part of the order process. On most product pages there is access to a sizing chart. You can see our sizing chart by clicking here. If you are still not certain about which size is right, please contact us directly, to arrange a fitting or for advice on your size.


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Sizing Chart

 

We want to ensure that every piece of kit from Ciovita feels like it was custom engineered for you. Consult the Size Guide below to help give your gear tailor-made fit.

 

Jerseys

Our Ciovita Men’s and Ladies jerseys come in three fit styles. Our Club Fit Jerseys, which feature a relaxed, easy fit for maximum comfort on everyday rides. Our Sports Fit Jerseys, which are commonly referred to as regular fits, and are tighter with elasticated back panels. And our Race Fit, which fits tightly to the body for extreme aerodynamics.


Please see the guide below for the recommended size with regard to chest measurements.

 

Race Fit

 

 

XS

S

M

L

XL

2XL

3XL

Men's

74cm - 80cm

80cm - 87cm

88cm - 94cm

95cm - 101cm

102cm - 108cm

109cm - 115cm

116cm - 122cm

Ladies

67cm - 73cm

74cm - 80cm

81cm - 87cm

88cm - 94cm

95cm - 101cm

102cm - 108cm

 

Sport Fit

 

XS

S

M

L

XL

2XL

3XL

Men's

79cm - 85cm

86cm - 92cm

9 3 cm - 99 cm

100cm - 106cm

107cm - 113cm

114cm - 120cm

121cm - 127cm

Ladies

70cm - 76cm

77cm - 83cm

84cm - 90cm

91cm - 97cm

98cm - 104cm

105cm - 111cm

Club Fit

 

 

XS

S

M

L

XL

2XL

3XL

Men's

79cm - 85cm

86cm - 92cm

9 3 cm - 99 cm

100cm - 106cm

107cm - 113cm

114cm - 120cm

121cm - 127cm

Ladies

70cm - 76cm

77cm - 83cm

84cm - 90cm

91cm - 97cm

98cm - 104cm

105cm - 111cm


Bibs and Shorts

Ciovita’s Shorts and Bib Shorts are designed to maximise comfort on the saddle. To ensure that yours fits correctly please refer to the hip measurements below. For the perfect fit take the measurement around the widest part of the buttocks.

 

 

 

XS

S

M

L

XL

2XL

3XL

Men's

83cm - 89cm

90cm - 96cm

9 7 cm - 103 cm

104cm - 110cm

111cm - 117cm

118cm - 124cm

125cm - 131cm

Ladies

80cm - 86cm

87cm - 93cm

94cm - 100cm

101cm - 107cm

108cm - 114cm

115cm - 121cm

 

Download a pdf version here

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